Sol Melia Vacation Club - I also want to address the selling of my Club Melia Puerto Rico to Coco Beach Vacation Club.
I have been a member of the Melia Vacation club of over ten years. I purchased my membership at the Club Melia in Puerto Rico and have enjoyed staying in the Melia hotels everywhere from Europe, the Caribbean as well as the United States.
I just recently made a reservation to stay at the Melia Orlando as well as the Melia Inntown in New York in September. While making this, reservation it was never brought to my mentioned that my gold membership days were limited because Melia was in the process of selling my paid in full membership of over $29000 dollars account to Coco beach Vacation Club. Yesterday I received a letter informing me that my contact at Club Melia was sold to Coco Beach Puerto Rico and that I was no longer a Club Melia member. I called Melia, and they informed me that yes I was no longer a Melia member and that I could no longer make reservations with the club.
I tried to address the issues that I joined the Melia Vacation club for the Melia brand, services, and quality of their hotels and that I did not join the hotel in Puerto Rico. If they sold the hotel, they should have notified me and given me the option to stay with Melia and having my contact moved to another Melia Resort. They then provided me with a number to Cocoa Beach club and said that I would have to discuss the matter with them because I was no longer affiliated with the Melia. I feel that this is a breach of contract because now I was told that any future stay at the resort would have to be made through RCI.
I have stayed at RCI before, and they do not come close to the quality that I purchased with the Melia. I am in the process of writing the BBB and also seeking legal counsel.
I believed The Melia Vacation Club should have given the Puerto Rico members an option first or a full refund before doing what they did without notification to its member. This is terrible business because I joined the Melia Vacation club and I do not want to be affiliated with the Cocoa Beach Club.
Product or Service Mentioned: Sol Melia Vacation Club Vacation Ownership.
Reason of review: Problem with delivery.
Monetary Loss: $29900.
Preferred solution: Full refund.